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X-ORIGINAL-URL:https://kznwib.co.za
X-WR-CALDESC:Events for KZNWIB
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DTSTART:20250101T000000
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DTSTART;TZID=Africa/Johannesburg:20260702T080000
DTEND;TZID=Africa/Johannesburg:20260702T103000
DTSTAMP:20260623T221749
CREATED:20260601T050637Z
LAST-MODIFIED:20260601T050914Z
UID:21522-1782979200-1782988200@kznwib.co.za
SUMMARY:July 2026 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/july-2026-meeting/
LOCATION:Onomo Hotel\, 56 KE Masinga Rd\, Stamford Hill\, Durban\, South Africa
CATEGORIES:KZNWIB Meetings
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