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BEGIN:VEVENT
DTSTART;TZID=Europe/Helsinki:20190704T073000
DTEND;TZID=Europe/Helsinki:20190704T103000
DTSTAMP:20190523T114427Z
CREATED:20190523T114113Z
LAST-MODIFIED:20190523T114427Z
UID:11170-1562225400-1562236200@kznwib.co.za
SUMMARY:July 2019 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/july-2019-meeting/
LOCATION:Tugela Room – Southern Sun Maharani Hotel\, 63 Snell Parade\, Durban\, KwaZulu Natal\, 4001\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Helsinki:20190801T073000
DTEND;TZID=Europe/Helsinki:20190801T103000
DTSTAMP:20190627T064052Z
CREATED:20190627T063814Z
LAST-MODIFIED:20190627T064052Z
UID:11416-1564644600-1564655400@kznwib.co.za
SUMMARY:August 2019 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/august-2019-meeting/
LOCATION:Tugela Room – Southern Sun Maharani Hotel\, 63 Snell Parade\, Durban\, KwaZulu Natal\, 4001\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Helsinki:20190905T073000
DTEND;TZID=Europe/Helsinki:20190905T103000
DTSTAMP:20190226T123853Z
CREATED:20190226T123558Z
LAST-MODIFIED:20190226T123853Z
UID:10562-1567668600-1567679400@kznwib.co.za
SUMMARY:September 2019 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/september-2019-meeting/
LOCATION:Tugela Room – Southern Sun Maharani Hotel\, 63 Snell Parade\, Durban\, KwaZulu Natal\, 4001\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Helsinki:20191003T073000
DTEND;TZID=Europe/Helsinki:20191003T103000
DTSTAMP:20190814T112603Z
CREATED:20190814T112329Z
LAST-MODIFIED:20190814T112603Z
UID:11705-1570087800-1570098600@kznwib.co.za
SUMMARY:October 2019 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/october-2019-meeting/
LOCATION:Tugela Room – Southern Sun Maharani Hotel\, 63 Snell Parade\, Durban\, KwaZulu Natal\, 4001\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Helsinki:20191107T080000
DTEND;TZID=Europe/Helsinki:20191107T103000
DTSTAMP:20190925T081211Z
CREATED:20190925T080524Z
LAST-MODIFIED:20190925T081211Z
UID:12023-1573113600-1573122600@kznwib.co.za
SUMMARY:November 2019 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/november-2019-meeting/
LOCATION:Garden Court Marine Parade\, 167 O R Tambo Parade\, Marine Parade\, Durban\, KwaZulu Natal\, 4001\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Helsinki:20191205T080000
DTEND;TZID=Europe/Helsinki:20191205T103000
DTSTAMP:20191104T093921Z
CREATED:20190925T125529Z
LAST-MODIFIED:20191104T093921Z
UID:12035-1575532800-1575541800@kznwib.co.za
SUMMARY:December 2019 Year-End Function
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/december-2019-year-end-function/
LOCATION:Tugela Room – Southern Sun Maharani Hotel\, 63 Snell Parade\, Durban\, KwaZulu Natal\, 4001\, South Africa
CATEGORIES:KZNWIB Meetings,Year End
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20200206T080000
DTEND;TZID=Africa/Johannesburg:20200206T103000
DTSTAMP:20191202T140530Z
CREATED:20191202T140250Z
LAST-MODIFIED:20191202T140530Z
UID:12381-1580976000-1580985000@kznwib.co.za
SUMMARY:February 2020 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/february-2020-meeting/
LOCATION:Tugela Room – Southern Sun Maharani Hotel\, 63 Snell Parade\, Durban\, KwaZulu Natal\, 4001\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20200305T080000
DTEND;TZID=Africa/Johannesburg:20200305T103000
DTSTAMP:20200205T122104Z
CREATED:20200205T121818Z
LAST-MODIFIED:20200205T122104Z
UID:12634-1583395200-1583404200@kznwib.co.za
SUMMARY:March 2020 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/march-2020-meeting/
LOCATION:Tugela Room – Southern Sun Maharani Hotel\, 63 Snell Parade\, Durban\, KwaZulu Natal\, 4001\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20200402T080000
DTEND;TZID=Africa/Johannesburg:20200402T103000
DTSTAMP:20200322T085838Z
CREATED:20200226T132934Z
LAST-MODIFIED:20200322T085838Z
UID:12789-1585814400-1585823400@kznwib.co.za
SUMMARY:CANCELLED - April 2020 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/april-2020-meeting/
LOCATION:Tugela Room – Southern Sun Maharani Hotel\, 63 Snell Parade\, Durban\, KwaZulu Natal\, 4001\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20200507T140000
DTEND;TZID=Africa/Johannesburg:20200507T160000
DTSTAMP:20200506T092510Z
CREATED:20200414T063818Z
LAST-MODIFIED:20200506T092510Z
UID:12998-1588860000-1588867200@kznwib.co.za
SUMMARY:BOOKINGS CLOSED for the May 2020 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/may-2020-meeting/
LOCATION:Durban
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20200604T140000
DTEND;TZID=Africa/Johannesburg:20200604T163000
DTSTAMP:20200603T053830Z
CREATED:20200515T115042Z
LAST-MODIFIED:20200603T053830Z
UID:13110-1591279200-1591288200@kznwib.co.za
SUMMARY:BOOKINGS CLOSED for the June 2020 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/june-2020-meeting/
LOCATION:ZOOM Meeting
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20200618T100000
DTEND;TZID=Africa/Johannesburg:20200618T120000
DTSTAMP:20200518T103046Z
CREATED:20200518T102434Z
LAST-MODIFIED:20200518T103046Z
UID:13133-1592474400-1592481600@kznwib.co.za
SUMMARY:2019 AGM Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/2019-agm-meeting/
LOCATION:ZOOM Meeting
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20200702T140000
DTEND;TZID=Africa/Johannesburg:20200702T160000
DTSTAMP:20200608T121213Z
CREATED:20200608T055003Z
LAST-MODIFIED:20200608T121213Z
UID:13245-1593698400-1593705600@kznwib.co.za
SUMMARY:July 2020 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/july-2020-meeting/
LOCATION:ZOOM Meeting
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20200806T090000
DTEND;TZID=Africa/Johannesburg:20200806T110000
DTSTAMP:20200707T105408Z
CREATED:20200325T065530Z
LAST-MODIFIED:20200707T105408Z
UID:12969-1596704400-1596711600@kznwib.co.za
SUMMARY:August 2020 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/august-2020-meeting/
LOCATION:ZOOM Meeting
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20200903T090000
DTEND;TZID=Africa/Johannesburg:20200903T110000
DTSTAMP:20200722T111754Z
CREATED:20200722T111434Z
LAST-MODIFIED:20200722T111754Z
UID:13465-1599123600-1599130800@kznwib.co.za
SUMMARY:September 2020 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/september-2020-meeting/
LOCATION:ZOOM Meeting
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20201001T090000
DTEND;TZID=Africa/Johannesburg:20201001T110000
DTSTAMP:20200825T144257Z
CREATED:20200825T144023Z
LAST-MODIFIED:20200825T144257Z
UID:13588-1601542800-1601550000@kznwib.co.za
SUMMARY:October 2020 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/october-2020-meeting/
LOCATION:ZOOM Meeting
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20201105T090000
DTEND;TZID=Africa/Johannesburg:20201105T110000
DTSTAMP:20201006T075649Z
CREATED:20201005T075800Z
LAST-MODIFIED:20201006T075649Z
UID:13765-1604566800-1604574000@kznwib.co.za
SUMMARY:November 2020 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/november-2020-meeting/
LOCATION:ZOOM Meeting
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20201110T083000
DTEND;TZID=Africa/Johannesburg:20201110T103000
DTSTAMP:20201027T121636Z
CREATED:20201022T101653Z
LAST-MODIFIED:20201027T121636Z
UID:13850-1604997000-1605004200@kznwib.co.za
SUMMARY:Mini Meet Up - Parc. Cafe'
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/mini-meet-up-parc-cafe/
LOCATION:Parc. Cafe’\, 394 Esther Roberts Road\, Glenwood\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20201111T090000
DTEND;TZID=Africa/Johannesburg:20201111T110000
DTSTAMP:20201028T052808Z
CREATED:20201022T103502Z
LAST-MODIFIED:20201028T052808Z
UID:13859-1605085200-1605092400@kznwib.co.za
SUMMARY:Mini Meet Up - Willow Way
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/mini-meet-up-willow-way-1/
LOCATION:Willow Way\, 1 Willow Way\, Kassier Road\, Hillcrest
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20201112T090000
DTEND;TZID=Africa/Johannesburg:20201112T110000
DTSTAMP:20201027T121821Z
CREATED:20201021T090202Z
LAST-MODIFIED:20201027T121821Z
UID:13832-1605171600-1605178800@kznwib.co.za
SUMMARY:Mini Meet Up - Coffee Cats
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/mini-meet-up-durban-central/
LOCATION:Coffee Cats @ Durban & Coast SPCA\, 2 Willowfield Cres\, Umgeni Business Park\, Durban\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20201119T083000
DTEND;TZID=Africa/Johannesburg:20201119T103000
DTSTAMP:20201027T121916Z
CREATED:20201026T134021Z
LAST-MODIFIED:20201027T121916Z
UID:13884-1605774600-1605781800@kznwib.co.za
SUMMARY:Mini Meet Up - The Press Club
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/mini-meet-up-the-press-club/
LOCATION:The Press Club\, Umhlanga Center\, Ridge Road\, Durban\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20201120T130000
DTEND;TZID=Africa/Johannesburg:20201120T150000
DTSTAMP:20201028T052623Z
CREATED:20201022T105448Z
LAST-MODIFIED:20201028T052623Z
UID:13872-1605877200-1605884400@kznwib.co.za
SUMMARY:Mini Meet Up - Willow Way 2
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/mini-meet-up-willow-way-2/
LOCATION:Willow Way\, 1 Willow Way\, Kassier Road\, Hillcrest
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20201124T090000
DTEND;TZID=Africa/Johannesburg:20201124T110000
DTSTAMP:20201027T064434Z
CREATED:20201027T064130Z
LAST-MODIFIED:20201027T064434Z
UID:13893-1606208400-1606215600@kznwib.co.za
SUMMARY:Mini Meet Up - Antique Cafe Morningside
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/mini-meet-up-antique-cafe-morningside/
LOCATION:Antique Cafe\, 91 Churchill Road\, Morningside\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20201125T090000
DTEND;TZID=Africa/Johannesburg:20201125T110000
DTSTAMP:20201027T122039Z
CREATED:20201022T104516Z
LAST-MODIFIED:20201027T122039Z
UID:13865-1606294800-1606302000@kznwib.co.za
SUMMARY:Mini Meet Up - Cafe' Mayfair
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/mini-meet-up-cafe-mayfair/
LOCATION:Cafe’ Mayfair – Durban North\, Woolworths Center\, Mackeurtan Avenue\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20201203T090000
DTEND;TZID=Africa/Johannesburg:20201203T110000
DTSTAMP:20201021T073036Z
CREATED:20201021T072721Z
LAST-MODIFIED:20201021T073036Z
UID:13824-1606986000-1606993200@kznwib.co.za
SUMMARY:December 2020 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/december-2020-meeting/
LOCATION:ZOOM Meeting
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20210204T090000
DTEND;TZID=Africa/Johannesburg:20210204T110000
DTSTAMP:20210107T114950Z
CREATED:20210107T114605Z
LAST-MODIFIED:20210107T114950Z
UID:14110-1612429200-1612436400@kznwib.co.za
SUMMARY:February 2021 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/february-2021-meeting/
LOCATION:ZOOM Meeting
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20210211T100000
DTEND;TZID=Africa/Johannesburg:20210211T120000
DTSTAMP:20201208T065552Z
CREATED:20201208T065055Z
LAST-MODIFIED:20201208T065552Z
UID:14091-1613037600-1613044800@kznwib.co.za
SUMMARY:2020 AGM Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/2020-agm-meeting/
LOCATION:ZOOM Meeting
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20210304T090000
DTEND;TZID=Africa/Johannesburg:20210304T110000
DTSTAMP:20210202T061924Z
CREATED:20210202T061515Z
LAST-MODIFIED:20210202T061924Z
UID:14215-1614848400-1614855600@kznwib.co.za
SUMMARY:March 2021 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/march-2021-meeting/
LOCATION:ZOOM Meeting
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20210401T090000
DTEND;TZID=Africa/Johannesburg:20210401T110000
DTSTAMP:20210304T134623Z
CREATED:20210303T180718Z
LAST-MODIFIED:20210304T134623Z
UID:14369-1617267600-1617274800@kznwib.co.za
SUMMARY:April 2021 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/april-2021-meeting/
LOCATION:ZOOM Meeting
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20210506T083000
DTEND;TZID=Africa/Johannesburg:20210506T103000
DTSTAMP:20210325T101054Z
CREATED:20210325T100400Z
LAST-MODIFIED:20210325T101054Z
UID:14484-1620289800-1620297000@kznwib.co.za
SUMMARY:May 2021 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/may-2021-meeting/
LOCATION:Durban Jewish Club\, 44 KE Masinga Road\, North Beach\, KwaZulu Natal\, 4056\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
END:VCALENDAR