BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//KZNWIB - ECPv6.16.4.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:KZNWIB
X-ORIGINAL-URL:https://kznwib.co.za
X-WR-CALDESC:Events for KZNWIB
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Africa/Johannesburg
BEGIN:STANDARD
TZOFFSETFROM:+0200
TZOFFSETTO:+0200
TZNAME:SAST
DTSTART:20220101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20230803T083000
DTEND;TZID=Africa/Johannesburg:20230803T103000
DTSTAMP:20230627T093403Z
CREATED:20230627T091814Z
LAST-MODIFIED:20230627T093403Z
UID:17932-1691051400-1691058600@kznwib.co.za
SUMMARY:August 2023 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/august-2023-meeting/
LOCATION:Durban Jewish Club\, 44 KE Masinga Road\, North Beach\, KwaZulu Natal\, 4056\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20230907T083000
DTEND;TZID=Africa/Johannesburg:20230907T103000
DTSTAMP:20230731T084515Z
CREATED:20230726T141546Z
LAST-MODIFIED:20230731T084515Z
UID:18104-1694075400-1694082600@kznwib.co.za
SUMMARY:September 2023 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/september-2023-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20231005T083000
DTEND;TZID=Africa/Johannesburg:20231005T103000
DTSTAMP:20230831T081428Z
CREATED:20230825T093223Z
LAST-MODIFIED:20230831T081428Z
UID:18174-1696494600-1696501800@kznwib.co.za
SUMMARY:October 2023 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/october-2023-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20231102T083000
DTEND;TZID=Africa/Johannesburg:20231102T103000
DTSTAMP:20231023T112338Z
CREATED:20230914T103125Z
LAST-MODIFIED:20231023T112338Z
UID:18251-1698913800-1698921000@kznwib.co.za
SUMMARY:November 2023 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/november-2023-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20240201T080000
DTEND;TZID=Africa/Johannesburg:20240201T103000
DTSTAMP:20240119T134201Z
CREATED:20231026T055126Z
LAST-MODIFIED:20240119T134201Z
UID:18359-1706774400-1706783400@kznwib.co.za
SUMMARY:February 2024 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/february-2024-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20240307T080000
DTEND;TZID=Africa/Johannesburg:20240307T103000
DTSTAMP:20240123T113204Z
CREATED:20240123T103519Z
LAST-MODIFIED:20240123T113204Z
UID:18542-1709798400-1709807400@kznwib.co.za
SUMMARY:March 2024 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/march-2024-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20240404T080000
DTEND;TZID=Africa/Johannesburg:20240404T103000
DTSTAMP:20240306T054120Z
CREATED:20240227T101931Z
LAST-MODIFIED:20240306T054120Z
UID:18678-1712217600-1712226600@kznwib.co.za
SUMMARY:April 2024 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/april-2024-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20240502T080000
DTEND;TZID=Africa/Johannesburg:20240502T103000
DTSTAMP:20240405T063009Z
CREATED:20240328T104851Z
LAST-MODIFIED:20240405T063009Z
UID:18895-1714636800-1714645800@kznwib.co.za
SUMMARY:May 2024 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/may-2024-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20240606T080000
DTEND;TZID=Africa/Johannesburg:20240606T103000
DTSTAMP:20240423T103711Z
CREATED:20240423T103432Z
LAST-MODIFIED:20240423T103711Z
UID:18950-1717660800-1717669800@kznwib.co.za
SUMMARY:June 2024 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/june-2024-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20240704T080000
DTEND;TZID=Africa/Johannesburg:20240704T103000
DTSTAMP:20240528T085406Z
CREATED:20240528T074323Z
LAST-MODIFIED:20240528T085406Z
UID:19033-1720080000-1720089000@kznwib.co.za
SUMMARY:July 2024 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/july-2024-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20240801T080000
DTEND;TZID=Africa/Johannesburg:20240801T103000
DTSTAMP:20240702T140925Z
CREATED:20240701T121403Z
LAST-MODIFIED:20240702T140925Z
UID:19154-1722499200-1722508200@kznwib.co.za
SUMMARY:August 2024 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/august-2024-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20240905T080000
DTEND;TZID=Africa/Johannesburg:20240905T103000
DTSTAMP:20240712T091244Z
CREATED:20240712T091206Z
LAST-MODIFIED:20240712T091244Z
UID:19191-1725523200-1725532200@kznwib.co.za
SUMMARY:September 2024 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/september-2024-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20241003T080000
DTEND;TZID=Africa/Johannesburg:20241003T113000
DTSTAMP:20240821T144626Z
CREATED:20240821T143852Z
LAST-MODIFIED:20240821T144626Z
UID:19268-1727942400-1727955000@kznwib.co.za
SUMMARY:October 2024 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/october-2024-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20241107T080000
DTEND;TZID=Africa/Johannesburg:20241107T103000
DTSTAMP:20241014T054612Z
CREATED:20240923T085607Z
LAST-MODIFIED:20241014T054612Z
UID:19360-1730966400-1730975400@kznwib.co.za
SUMMARY:November 2024 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/november-2024-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20250206T080000
DTEND;TZID=Africa/Johannesburg:20250206T103000
DTSTAMP:20250109T105858Z
CREATED:20250109T105858Z
LAST-MODIFIED:20250109T105858Z
UID:19632-1738828800-1738837800@kznwib.co.za
SUMMARY:February 2025 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/february-2025-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20250306T080000
DTEND;TZID=Africa/Johannesburg:20250306T103000
DTSTAMP:20250131T082150Z
CREATED:20250131T082150Z
LAST-MODIFIED:20250131T082150Z
UID:19775-1741248000-1741257000@kznwib.co.za
SUMMARY:March 2025 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/march-2025-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20250402T080000
DTEND;TZID=Africa/Johannesburg:20250402T103000
DTSTAMP:20250303T094636Z
CREATED:20250303T094636Z
LAST-MODIFIED:20250303T094636Z
UID:19896-1743580800-1743589800@kznwib.co.za
SUMMARY:April 2025 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/april-2025-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20250508T080000
DTEND;TZID=Africa/Johannesburg:20250508T103000
DTSTAMP:20250409T071014Z
CREATED:20250328T054859Z
LAST-MODIFIED:20250409T071014Z
UID:19964-1746691200-1746700200@kznwib.co.za
SUMMARY:May 2025 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/may-2025-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20250605T080000
DTEND;TZID=Africa/Johannesburg:20250605T103000
DTSTAMP:20250505T123534Z
CREATED:20250505T123534Z
LAST-MODIFIED:20250505T123534Z
UID:20039-1749110400-1749119400@kznwib.co.za
SUMMARY:June 2025 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/june-2025-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20250703T080000
DTEND;TZID=Africa/Johannesburg:20250703T103000
DTSTAMP:20250609T111714Z
CREATED:20250602T113547Z
LAST-MODIFIED:20250609T111714Z
UID:20140-1751529600-1751538600@kznwib.co.za
SUMMARY:July 2025 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/july-2025-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20250807T080000
DTEND;TZID=Africa/Johannesburg:20250807T103000
DTSTAMP:20250625T143707Z
CREATED:20250625T143707Z
LAST-MODIFIED:20250625T143707Z
UID:20211-1754553600-1754562600@kznwib.co.za
SUMMARY:August 2025 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/august-2025-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20250904T080000
DTEND;TZID=Africa/Johannesburg:20250904T103000
DTSTAMP:20250723T102720Z
CREATED:20250723T102720Z
LAST-MODIFIED:20250723T102720Z
UID:20363-1756972800-1756981800@kznwib.co.za
SUMMARY:September 2025 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/september-2025-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20251002T080000
DTEND;TZID=Africa/Johannesburg:20251002T103000
DTSTAMP:20250829T125147Z
CREATED:20250829T125147Z
LAST-MODIFIED:20250829T125147Z
UID:20591-1759392000-1759401000@kznwib.co.za
SUMMARY:October 2025 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/october-2025-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20251106T080000
DTEND;TZID=Africa/Johannesburg:20251106T103000
DTSTAMP:20251008T102758Z
CREATED:20251003T112710Z
LAST-MODIFIED:20251008T102758Z
UID:20776-1762416000-1762425000@kznwib.co.za
SUMMARY:November 2025 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/november-2025-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20260205T080000
DTEND;TZID=Africa/Johannesburg:20260205T103000
DTSTAMP:20260105T063858Z
CREATED:20260105T062502Z
LAST-MODIFIED:20260105T063858Z
UID:20971-1770278400-1770287400@kznwib.co.za
SUMMARY:February 2026 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/february-2026-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20260305T080000
DTEND;TZID=Africa/Johannesburg:20260305T103000
DTSTAMP:20260202T100156Z
CREATED:20260202T100156Z
LAST-MODIFIED:20260202T100156Z
UID:21100-1772697600-1772706600@kznwib.co.za
SUMMARY:March 2026 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/march-2026-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20260402T080000
DTEND;TZID=Africa/Johannesburg:20260402T103000
DTSTAMP:20260217T060841Z
CREATED:20260217T060841Z
LAST-MODIFIED:20260217T060841Z
UID:21135-1775116800-1775125800@kznwib.co.za
SUMMARY:April 2026 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/april-2026-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20260507T080000
DTEND;TZID=Africa/Johannesburg:20260507T103000
DTSTAMP:20260327T121631Z
CREATED:20260327T121631Z
LAST-MODIFIED:20260327T121631Z
UID:21319-1778140800-1778149800@kznwib.co.za
SUMMARY:May 2026 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/may-2026-meeting/
LOCATION:Hellenic Community Centre\, 6 High Grove\, Umgeni Park\, Durban\, 4065\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20260604T080000
DTEND;TZID=Africa/Johannesburg:20260604T103000
DTSTAMP:20260508T080811Z
CREATED:20260504T133947Z
LAST-MODIFIED:20260508T080811Z
UID:21418-1780560000-1780569000@kznwib.co.za
SUMMARY:June 2026 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/june-2026-meeting/
LOCATION:Onomo Hotel\, 56 KE Masinga Rd\, Stamford Hill\, Durban\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Johannesburg:20260702T080000
DTEND;TZID=Africa/Johannesburg:20260702T103000
DTSTAMP:20260601T050914Z
CREATED:20260601T050637Z
LAST-MODIFIED:20260601T050914Z
UID:21522-1782979200-1782988200@kznwib.co.za
SUMMARY:July 2026 Meeting
DESCRIPTION:Topic:\n\n											Let's talk about CX baby!\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	CX (Customer Experience) is a VITAL part of business success. We all know how important it is\, yet so few businesses get it right. Join us and play the Customer Experience Game\, an internationally accredited\, fun\, interactive learning experience. \nIt raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers. \nJoin us\, Let’s Play! \n\n	\n\n\n	\n		\n		\n		\n		\n\n			\n			Book HERE\n\n			\n			\n		\n\n		\n	\n\n			\n			Click on "Book Now" below to choose your booking options. 		\n	\n	\n	\n\n\n	\n		\n\n\n	\n	\n					\n\n											\n							R250.00 – R430.00Price range: R250.00 through R430.00						\n					\n					\n																		BOOK NOW	\n		This product has multiple variants. The options may be chosen on the product page	\n											\n				\n				\n		\n\n\n\n	\n\n\n\n			\n	\n	\n		\n	\n				\n					\n	\n	\n\n\n\n	\n\n\n			\n	\n	\n		\n		\n		\n		\n\n			\n			Guest Speaker:\n\n											Peach Olive\n			\n			\n		\n\n		\n	\n\n	\n	\n	\n\n\n	\n		\n	Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa. \nClients include MTN\, Mugg & Bean\, Wimpy\, Beekman Hotels\, Resorts and Spas\, The First Group\, Private Game lodges and hotels\, John Dorys\, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy\, training 14 000 fuel attendants nationally. \nPeach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences\, increase turnover and customer loyalty and retention by sharing her passion and expertise. \nFun facts : Peach was a traffic reporter on 5fm\, was born cripple\, and owned an Academy that taught men how to drive 4 x 4’s. \nPeach is a mom to 5 kids\, a wife to Allan\, owns 3 businesses\, and is soon to launch a 4th – watch this space!
URL:https://kznwib.co.za/event/july-2026-meeting/
LOCATION:Onomo Hotel\, 56 KE Masinga Rd\, Stamford Hill\, Durban\, South Africa
CATEGORIES:KZNWIB Meetings
END:VEVENT
END:VCALENDAR