KZNWIB

September 2018 Meeting
2018-09-06 08:30 - 10:30 (Europe/Helsinki) | Garden Court Marine Parade, 167 O R Tambo Parade, Marine Parade, Durban, KwaZulu Natal, 4001, South Africa
Topic:

Let's talk about CX baby!

CX (Customer Experience) is a VITAL part of business success. We all know how important it is, yet so few businesses get it right. Join us and play the Customer Experience Game, an internationally accredited, fun, interactive learning experience.
It raises awareness of the touchpoints of the Customer Journey and how Experience influences whether we win or lose customers.
Join us, Let’s Play!

Book HERE

Click on "Book Now" below to choose your booking options.

R250.00 – R430.00Price range: R250.00 through R430.00

BOOK NOW
This product has multiple variants. The options may be chosen on the product page

Guest Speaker:

Peach Olive

Peach has owned Fresh Eyes since 1998 and trained almost 200 000 customer facing staff in South Africa and into Africa.
Clients include MTN, Mugg & Bean, Wimpy, Beekman Hotels, Resorts and Spas, The First Group, Private Game lodges and hotels, John Dorys, Vida E and is now busy with the conversion of 851 Caltex sites to Astron Energy, training 14 000 fuel attendants nationally.
Peach recently got her Disney accreditation in Customer Experience Excellence and is constantly researching to see what Customer Experience trends are happening and how to add value to the companies she works with in helping them create better experiences, increase turnover and customer loyalty and retention by sharing her passion and expertise.
Fun facts : Peach was a traffic reporter on 5fm, was born cripple, and owned an Academy that taught men how to drive 4 x 4’s.
Peach is a mom to 5 kids, a wife to Allan, owns 3 businesses, and is soon to launch a 4th – watch this space!

October 2018 Meeting
2018-10-04 08:00 - 10:30 (Europe/Helsinki) | Tugela Room – Southern Sun Maharani Hotel, 63 Snell Parade, Durban, KwaZulu Natal, 4001, South Africa

November 2018 Meeting
2018-11-01 08:00 - 10:30 (Europe/Helsinki) | Tugela Room – Southern Sun Maharani Hotel, 63 Snell Parade, Durban, KwaZulu Natal, 4001, South Africa

Year End Function
2018-12-06 08:00 - 10:30 (Europe/Helsinki) | Garden Court Marine Parade, 167 O R Tambo Parade, Marine Parade, Durban, KwaZulu Natal, 4001, South Africa

February 2019 Meeting
2019-02-07 08:00 - 10:30 (Europe/Helsinki) | Tugela Room – Southern Sun Maharani Hotel, 63 Snell Parade, Durban, KwaZulu Natal, 4001, South Africa

March 2019 Meeting
2019-03-07 07:30 - 10:30 (Europe/Helsinki) | Tugela Room – Southern Sun Maharani Hotel, 63 Snell Parade, Durban, KwaZulu Natal, 4001, South Africa

April 2019 Meeting
2019-04-04 07:30 - 10:30 (Europe/Helsinki) | Tugela Room – Southern Sun Maharani Hotel, 63 Snell Parade, Durban, KwaZulu Natal, 4001, South Africa

May 2019 Meeting
2019-05-02 07:30 - 10:30 (Europe/Helsinki) | Tugela Room – Southern Sun Maharani Hotel, 63 Snell Parade, Durban, KwaZulu Natal, 4001, South Africa

June 2019 Meeting
2019-06-06 07:30 - 10:30 (Europe/Helsinki) | Garden Court Marine Parade, 167 O R Tambo Parade, Marine Parade, Durban, KwaZulu Natal, 4001, South Africa

July 2019 Meeting
2019-07-04 07:30 - 10:30 (Europe/Helsinki) | Tugela Room – Southern Sun Maharani Hotel, 63 Snell Parade, Durban, KwaZulu Natal, 4001, South Africa

August 2019 Meeting
2019-08-01 07:30 - 10:30 (Europe/Helsinki) | Tugela Room – Southern Sun Maharani Hotel, 63 Snell Parade, Durban, KwaZulu Natal, 4001, South Africa

September 2019 Meeting
2019-09-05 07:30 - 10:30 (Europe/Helsinki) | Tugela Room – Southern Sun Maharani Hotel, 63 Snell Parade, Durban, KwaZulu Natal, 4001, South Africa

October 2019 Meeting
2019-10-03 07:30 - 10:30 (Europe/Helsinki) | Tugela Room – Southern Sun Maharani Hotel, 63 Snell Parade, Durban, KwaZulu Natal, 4001, South Africa

November 2019 Meeting
2019-11-07 08:00 - 10:30 (Europe/Helsinki) | Garden Court Marine Parade, 167 O R Tambo Parade, Marine Parade, Durban, KwaZulu Natal, 4001, South Africa

December 2019 Year-End Function
2019-12-05 08:00 - 10:30 (Europe/Helsinki) | Tugela Room – Southern Sun Maharani Hotel, 63 Snell Parade, Durban, KwaZulu Natal, 4001, South Africa

February 2020 Meeting
2020-02-06 08:00 - 10:30 (Africa/Johannesburg) | Tugela Room – Southern Sun Maharani Hotel, 63 Snell Parade, Durban, KwaZulu Natal, 4001, South Africa

March 2020 Meeting
2020-03-05 08:00 - 10:30 (Africa/Johannesburg) | Tugela Room – Southern Sun Maharani Hotel, 63 Snell Parade, Durban, KwaZulu Natal, 4001, South Africa

CANCELLED - April 2020 Meeting
2020-04-02 08:00 - 10:30 (Africa/Johannesburg) | Tugela Room – Southern Sun Maharani Hotel, 63 Snell Parade, Durban, KwaZulu Natal, 4001, South Africa

BOOKINGS CLOSED for the May 2020 Meeting
2020-05-07 14:00 - 16:00 (Africa/Johannesburg) | Durban

BOOKINGS CLOSED for the June 2020 Meeting
2020-06-04 14:00 - 16:30 (Africa/Johannesburg) | ZOOM Meeting

2019 AGM Meeting
2020-06-18 10:00 - 12:00 (Africa/Johannesburg) | ZOOM Meeting

July 2020 Meeting
2020-07-02 14:00 - 16:00 (Africa/Johannesburg) | ZOOM Meeting

August 2020 Meeting
2020-08-06 09:00 - 11:00 (Africa/Johannesburg) | ZOOM Meeting

September 2020 Meeting
2020-09-03 09:00 - 11:00 (Africa/Johannesburg) | ZOOM Meeting

October 2020 Meeting
2020-10-01 09:00 - 11:00 (Africa/Johannesburg) | ZOOM Meeting

November 2020 Meeting
2020-11-05 09:00 - 11:00 (Africa/Johannesburg) | ZOOM Meeting

Mini Meet Up - Parc. Cafe'
2020-11-10 08:30 - 10:30 (Africa/Johannesburg) | Parc. Cafe’, 394 Esther Roberts Road, Glenwood, South Africa

Mini Meet Up - Willow Way
2020-11-11 09:00 - 11:00 (Africa/Johannesburg) | Willow Way, 1 Willow Way, Kassier Road, Hillcrest

Mini Meet Up - Coffee Cats
2020-11-12 09:00 - 11:00 (Africa/Johannesburg) | Coffee Cats @ Durban & Coast SPCA, 2 Willowfield Cres, Umgeni Business Park, Durban, South Africa

Mini Meet Up - The Press Club
2020-11-19 08:30 - 10:30 (Africa/Johannesburg) | The Press Club, Umhlanga Center, Ridge Road, Durban, South Africa
